Unsurpassed Reputation for Good Reason
Top-quality roof replacement and repair are the core of what we do as the region's premier roofing company. The proof is in the roof - and our reviews: See what our customers have to say about our services and their experiences.
Raising the Roof, Raising the Bar
Chuck's journey to The Roofing Company, Inc. began in 1984 when he arrived in Virginia. His path eventually led him to Hampton Roads, and in 2010, he found his professional home with us. He was drawn to a company that aligned with his core values, emphasizing integrity, excellence, and a positive, trusting environment. Our mission of "building excellence" perfectly resonates with Chuck's personal drive for continuous improvement. He is known for consistently delivering on his promises, reflecting his deep sense of loyalty and commitment.
Specialized Skills & Expertise
Chuck is a true go-getter, always ready to tackle a challenge head-on and master it. What truly sets him apart is his incredible background knowledge of the construction and roofing industry. Chuck has personally tackled countless home improvement projects giving him a unique practical perspective when consulting with homeowners. Beyond his core work, he possesses a remarkable range of talents, including a knack for technology and even dabbling in creative pursuits like stained glass and painting with his wife. This diverse skillset and wealth of knowledge allow him to explain complex projects with clarity and confidence, enabling him to "paint a picture with words" for our clients.
Life Outside of Work
When Chuck isn't hard at work, you'll find him indulging in his passions. An avid hunter, he also enjoys spending his time on various home improvement projects, constantly embracing new challenges. Family is central to Chuck's life; he cherishes moments with his loved ones, especially sharing a special bond with his grandson through Boy Scouts. His day often culminates in a joyful reunion with his dog, whose special greeting is a daily highlight. And for true relaxation? You'll find Chuck in his “happy place” unwinding by the backyard pool on a warm summer's evening.
Client & Team Recognition
Chuck has built a remarkable customer following, with many clients specifically asking for him by name. His engaging personality and ability to connect genuinely with people have earned him widespread praise:
Favorite Quote:
“You miss 100% of the shots you don’t take.”
Chuck Simpson came to my home to assess a roof leak. He quickly found the problem - a backed out nail - and provided me with the option to repair temporarily or fix the roof right. I selected the "do it right" option. Appreciate Chuck's attention to detail and the respect he demonstrated toward me. Not my first experience with this company so I called them back.
I had the pleasure of meeting Chuck Simpson from The Roofing Company when I called them to inspect what I thought was a roof issue. To my surprise, Chuck quickly identified that the problem may be actually related to my HVAC system, not the roof itself. Chuck’s professionalism and knowledge were immediately apparent. Despite my initial concern about potential roof damage, he patiently explained what he thought could be the issue with the HVAC given his many years of experience and even provided recommendations on how to address it. His honesty and transparency were refreshing, as he could have easily overlooked the real problem to benefit the company. Chuck's thoroughness in examining the roof reassured me that I was in good hands. He took the time to answer all my questions and offered valuable insights into maintenance practices to prevent future issues. Although the visit did not result in a roofing repair, I am incredibly grateful for Chuck's expertise and integrity. His dedication to ensuring my home's integrity, even if it meant no immediate business for his company, speaks volumes about his professionalism and commitment to customer satisfaction. I would highly recommend Chuck and The Roofing Company to anyone looking for a trustworthy and knowledgeable expert in home maintenance and repairs. Their integrity and expertise make them a standout choice in the industry.
We would like to thank you for your amazing customer care for our home for so many years. We greatly appreciate you and everything you have done for us! For example, your willingness to come to our home this week for our annual roof inspection, among other numerous projects for us and Suzanne’s mother. Thank you again, Chuck!
It’s very rare a company immediately responds to an online inquiry within an hour and even rarer that someone is there the next day to fix a single slate shingle that had fallen from a gambrel roof. Chuck was scheduled for 2 o’clock but stopped by earlier as he was on other jobs in the neighborhood which I appreciated as it freed up my afternoon. He had the repair material needed and was in and out within 10 minutes. As we are new owners of this house, he gave a little history of the work that had been done and then sent me drone footage of the roof identifying a few issues to keep an eye on. Thanks Roofing Company and Chuck for stellar service.
Through the years Chuck has been a personable and knowledgeable representative of The Roofing Company.
Mr. Simpson was prompt in both of his visits to our home. He arrived right on time for each visit. His analysis of the roof and skylight issues was very informative and his plan to correct the problems was thorough, reasonable and understandable. He instilled in my wife and myself a great deal of trust in his company.
Top tier service from top to bottom. I scheduled to have a leak in my roof repaired. Chuck showed up and was very knowledgeable, very straightforward, explained everything to me and showed me what they could do to get me right, it was a very reasonable price and there are no hidden fees. Unfortunately for me, life got in the way and I had to refund my down payment to pay for more pressing issues, but even that process was a breeze! I emailed Debbie and she was super quick and super understanding that life happens and was more than willing to help me with the refund. Though I wasn't able to speak on the end product, I can confidently say they have earned my business to get my roof repaired when my finances are straightened out. They really are a top notch company and you can tell they care about their customers!
Chuck was fantastic walking us through a whole roof replacement and installation of new gutters. Took the time to explain each part of the process, the quotes for labor and materials, and schedule/steps for installation. Clearly an expert craftsman who takes pride in his work, his recommendations were excellent and he was open and transparent through the whole process. Thank you!
My experience with The Roofing Company has been very cordial and professional at all contact levels. Mr. Chuck Simpson performed the inspection. I have been acquainted with him since my initial roof replacement in 2007. He has been exceptionally courteous was very knowledgeable about the company and products when queried and presented the company as a quality contractor to do business with. I very much look forward to working again with Mr. Simpson and The Roofing Company in the future. Rick
Even though Mr. Chuck could not replace my roof; he was very informative about the information I needed to get my roof done. A very knowledgeable man. He even taped up my cracked skylight to give me some time before I get the job done. Something he did not have to do but went the extra mile to help. To me that shows great character and a man that loves what he does. Thank you.
Chuck was fabulous. He answered all my questions and was great in everyway.
Chuck's been taking care of our roof for 10+ years. He's always on top of things and makes it a point to get to us quickly whenever we have an issue.
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The Proof is in the Roof
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