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Unsurpassed Reputation for Good Reason

Reviews of the Best Local Roofers

Top-quality roof replacement and repair are the core of what we do as the region's premier roofing company. The proof is in the roof - and our reviews: See what our customers have to say about our services and their experiences.

5.0
19 reviews

Chuck was great and knowledgeable

Yaslin F.

Thank you so much for a great experience. You diagnosed the issue and now we can move forward with repairs. Chuck is absolutely a pleasure! Thanks again for the information and for being a consummate professional!!!

The Roofing Company

Thank you for the glowing review! How wonderful to hear about your experience with Chuck and what a pleasure he was to work with. We're pleased we could diagnose the issue and provide you with the information needed for repairs. Your kind words mean a lot to us. Looking forward to assisting you in the future.

Very good experience and I am satisfied with the outcome.

Dianne M.

Mr. Chuck Simpson arrived as scheduled. We discussed the problem. He went up on the roof after going into the attic. He was able to detect the problem and correct it in a short time. He also explained to me what had caused the problem, which he stated can happen after some normal wear of the roofing material. Mr. Simpson also was able to correct a problem with our light in the attic. Which I really appreciate.

The Roofing Company

Hi Dianne, thank you for your wonderful review! We are delighted to hear about your positive experience with Chuck. It's great to know that he arrived promptly, effectively diagnosed and resolved the issue on your roof, and even went the extra mile to fix the light in your attic. Providing excellent service and ensuring customer satisfaction are our top priorities. We appreciate your feedback and look forward to serving you again in the future.

They know their stuff!

Forrest M.

Top tier service from top to bottom. I scheduled to have a leak in my roof repaired. Chuck showed up and was very knowledgeable, very straightforward, explained everything to me and showed me what they could do to get me right, it was a very reasonable price and there are no hidden fees. Unfortunately for me, life got in the way and I had to refund my down payment to pay for more pressing issues, but even that process was a breeze! I emailed Debbie and she was super quick and super understanding that life happens and was more than willing to help me with the refund. Though I wasn't able to speak on the end product, I can confidently say they have earned my business to get my roof repaired when my finances are straightened out. They really are a top notch company and you can tell they care about their customers!

The Roofing Company

Hi Forrest, Thank you so much for sharing this experience with our team. Chuck and Debbie will be glad to know their care and clarity made a difference from the first visit all the way through the refund process. Life has a way of rearranging priorities, and we’re glad we could make at least one part of that easier for you. We’ll be right here when the time is right to take care of your roof, and we appreciate the trust you’ve already placed in us. Until then, thank you again for the kind words — they mean a great deal to our whole crew.

Thank you for your amazing customer care for our home for so many years

Robert C.

We would like to thank you for your amazing customer care for our home for so many years. We greatly appreciate you and everything you have done for us! For example, your willingness to come to our home this week for our annual roof inspection, among other numerous projects for us and Suzanne’s mother. Thank you again, Chuck!

The Roofing Company

Thank you so much for your kind words and for recognizing our commitment to providing excellent customer care over the years. It's our pleasure to support you and your family with all your home maintenance needs. We truly value your loyalty and appreciate the opportunity to assist you, whether it's through our annual roof inspections or any other projects. Your satisfaction is our top priority, and we will continue to go above and beyond to ensure you receive the best possible service. Thank you again, Robert, for your trust and for being such a wonderful customer. We look forward to many more years of working together.

Chuck Simpson was great!

Yaslin F.

Extremely satisfied with the service that Chuck Simpson provided. He helped diagnose the issue after others failed to. I appreciate his kindness and expertise! Thanks again for a great experience. Will be calling back when we need our roof repaired. Thank you!

The Roofing Company

Hi Yaslin, thank you for sharing about your positive experience with Chuck. We pride ourselves on providing excellent service and it's great to know that Chuck's expertise and kindness made such a difference for you. We look forward to assisting you with your roof repair in the future.

Awesome visit!

Vickie A.

Even though Mr. Chuck could not replace my roof; he was very informative about the information I needed to get my roof done. A very knowledgeable man. He even taped up my cracked skylight to give me some time before I get the job done. Something he did not have to do but went the extra mile to help. To me that shows great character and a man that loves what he does. Thank you.

The Roofing Company

Hi Vickie, I'm glad to hear you had a positive experience with Chuck. It's great that he took the time to provide informative guidance and went the extra mile to temporarily address your cracked skylight. That level of care and attention to detail is a true sign of his expertise and commitment to customer satisfaction. I can understand why you found him to be a knowledgeable and helpful professional who clearly takes pride in his work. His willingness to go above and beyond is a testament to his character, and I'm sure you appreciated that thoughtful gesture. Thank you for sharing this feedback - it's always encouraging to hear when a service provider delivers such a convincing and memorable experience.

Excellent sales presentation

Joseph Y.

Mr. Simpson was prompt in both of his visits to our home. He arrived right on time for each visit. His analysis of the roof and skylight issues was very informative and his plan to correct the problems was thorough, reasonable and understandable. He instilled in my wife and myself a great deal of trust in his company.

The Roofing Company

Thank you so much for sharing your experience with Mr. Simpson. We’re glad his prompt visits and clear assessment of your roof and skylight concerns helped you feel confident moving forward. Providing homeowners in Norfolk, VA with a straightforward, informative initial consultation and roof replacement estimate is exactly what we aim for, and it’s great to know his approach resonated with you and your wife. We appreciate the trust you’ve placed in The Roofing Company, Inc. and look forward to guiding you through the next steps of your project.

Chosing the "Do it Right" Leak Repair Option

Tom M.

Chuck Simpson came to my home to assess a roof leak. He quickly found the problem - a backed out nail - and provided me with the option to repair temporarily or fix the roof right. I selected the "do it right" option. Appreciate Chuck's attention to detail and the respect he demonstrated toward me. Not my first experience with this company so I called them back.

The Roofing Company

Thank you for your continued trust in our company and the kind words about your recent experience with our team member, Chuck. We are grateful for the opportunity to assist you and appreciate you taking the time to provide this positive feedback. Attention to detail and respect for our customers are core values that we strive to uphold with every interaction. Your feedback helps reinforce that we are delivering on our commitment to quality service. We look forward to exceeding your expectations in the future.

Chuck was OUTSTANDING

Michael G.

Chuck was outstanding in his visit to our house. He was by far the most friendly and knowledgeable service representative I have met in our time in the house.

The Roofing Company

Thank you so much for the glowing review! We're thrilled to hear that Chuck provided such outstanding service during his visit to your house. We pride ourselves on having friendly and knowledgeable representatives, and we're delighted that Chuck exceeded your expectations. We'll be sure to pass along your kind words to him. Thank you for choosing our service!

Chuck has been very professional and did a thorough job.

Ramamurthy P.

The inspection was good

The Roofing Company

Hi Ramamurthy, thank you so much for your wonderful 5-star review of The Roofing Company! We're happy to hear that you had a positive experience with our Customer Appreciation Inspection. We truly appreciate your kind words about Chuck. He's a valued member of our team, and we're glad you found him to be professional and thorough in his work. It's our goal to ensure every inspection is a good one, and your feedback confirms we're on the right track. Thank you for choosing The Roofing Company!

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  • 3640 S. Plaza Trail, Suite 204,, Virginia Beach, VA 23452
  • (757) 866-3400

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