| Testimonials |
Donald and Rebecca D. I'm completely satisfied with the total experience with The Roofing Company from initial contact to the completion of the work. Mr. Adrian Banks did an excellent job and was courteous in every way. Barbara S. Contractors were quick & efficient. Call early to inform personnel. Good Team overall. David & Shawn M. The job was well done and very good. Better than our expectations!! My husband and I were very happy with both Mr. Hicks & Mr. Cohen. Eric & Donna D. The staff was courteous, knowledgeable and honest. The workers on the roof were polite and did a great job - staying late to finish the job (which I appreciate). I would highly recommend this company to anyone I learn of needing a roof or gutters. This experience went a lot smoother that I could have imagined - thanks to everyone for a job well done. Floyd & Leslie P. Your company is very lucky to have people like Brian and Dink working for you. They both are very professional and knowledgeable men. It was a pleasure working with both men. The installers were very go-getters and did a wonderful job. Bobby & Flo S. We are very pleased and will be calling on future projects! Justin was wonderful, helpful and very professional. Dan B. Nick did a great job! Would certainly recommend him. Melanie & Matthew W. Justin was wonderful. Took lots of time to explain any questions we had and explain options we had to fix major problems that were found. Did not rush project "just to get it done." Would hire him back any time! Rob & Dale K. "I have had very good experiences working with The Roofing Company. As an engineer in an industry which has many companies that cut corners and provide shoddy workmanship it is nice to see a company that does things right. Responsive, professional, knowledgeable and honest are adjectives I would use to describe The Roofing Company." Steve Hentz, President, Hentz Engineering, Inc. "The Roofing Company is a client of ours who upholds and promotes the highest ethical standards in our industry. All of our dealings with the company are of the most professional manner and I value that. I appreciate the professionalism and honesty that The Roofing Company brings forth to our industry." Tom Kuchan, Vice President NE Region, ABC Supply Co. Inc "I have worked with The Roofing Company for 4 years. The quality of construction The Roofing Company does is top notch. In addition the crews make sure to clean up trash or garbage on the job site. The team is prompt and meets deadlines consistently. Please call them if you need assistance! Thanks, Marsha Weatherwax" Marsha Weatherwax, Vice President, Old Point National Bank "The Roofing Company was willing to tackle a project that others considered "out of the box". They accomplished their goal and exceeded my expectations by being creative and researching products and fasteners that would make it all possible. For this I am very thankful, if ever I need any form of remodeling, roofing and or construction The Roofing Company will be the first I call." Charlie Marcotte "The Roofing Company is run with a level of professionalism uncommon among its peers. For every job (other than perhaps a minor repair issue) they offer a "good/better/best" range of options and educate their customer about what each one entails. The Roofing Company’s integrity is beyond question, and the quality of the work offered is topnotch. While it may not be the low-cost choice in many cases, The Roofing Company is definitely the "no worries" choice." Eddie Tison Overall experience was very good. Jim & Dink were very easy to work with. My schedule is difficult, but they were willing to work with my schedule. I have never needed a roofing company before but yours was most professional. When we purchased our home it was sold as a foreclosure and obviously needed work. We needed to find a company/person who could help us to take a dream and work it into reality. Justin did just that. He listened intently to our visions and hopes. He consulted us through the entire process. When we asked for his opinion he gave us realistic and manageable options and suggestions. In short he was able to design, restructure, and expertly craft into an existence a structure based solely on our hopes and budget. For our project we needed someone who could bring a level of artistry and realism combined with solid structural skills and experience. We will wholeheartedly recommend and welcome the opportunity to recommend Justin and The Roofing Company to any of our friends, family or colleagues. (see before and after photos in our gallery or click here) We were very pleased with our experience with The Roofing Company employees. Doug & Sarah G. I have been so impressed by your people. I will surely recommend you to everyone I know. David Phelps was very professional and knowledgeable when he presented the estimate. The windows were finished yesterday. Your crew did a really good job. They were fast, clean (!), and their product looks very good. I am pleased that we went with your for your windows. Jim Hicks was the company representative who came and measured the house and told me all the options available. He gave me two printed detailed proposals (the basic and the best). He gave me a folder with brochures and details on options, colors, & warranties. When I called him to hire the company he also readily answered my questions. The next step was a visit from the site supervisor, Dink Cohen, who explained all the details of putting on the roof, what kind of mess to expect, protecting the plants, etc. He also reviewed the contract in detail before I signed it. There was a week and a half delay because of rain. The materials were delivered at 7:30 Monday and the crew started at 8:00. The job was done by 6:00pm Tuesday. Dink was sick so there was a new site supervisor, Shawn Gimpel. There were six roofers and two carpenters. They worked hard and fast. Everyone was friendly and professional. I was consulted and shown any problems with the carpentry before it was done. The majority of the work was done on Monday and the finishing up done on Tuesday. The site was cleaned up before they left. The racket will get on your nerves. Get earplugs. The bill was actually a bit below the estimate. I was immensely pleased with the whole process from beginning to end. I felt as though the willingness to explain why one product was better than another or why the need to have something installed versus not having it installed was communicated to my mother and myself very well. The representative and project manager went out of their way to accommodate the short turn that I was asking for. I was only going to be in town for a short period of time and I wanted the work completed when I was there. Work was first class & workers were very efficient. We were very pleased with the professionalism, and would highly recommend them I wanted to let you know how satisfied I am with my installation. Justin and his Crew were very professional and highly talented. They were concerned about the installation and took their time with cleaning up after each days work. I will recommend your company to anyone who asks me about a Roofing Company. Work was done as promised. We are pleased with the results. We requested to have straps replaced to lower exposed holes in siding from removal of old gutters. This was done and we are pleased with the results. Thank you. I was very happy with the work done on my roof this week. The crew did an excellent job on the roof and cleanup - looks great. Nick did a great job! Would certainly recommend him! Sales and project manager were courteous, on time and very professional. Would recommend this company to friends and family. Sharon H. We love the color and overall appearance of our new roofing system, the appearance is very impressive. The overall experience was enlightening. The employees were very courteous and friendly. They worked hard and diligently. They answered all my questions and concerns. I have already referred The Roofing Company to some of my family and friends. Joseph & Henrietta C. Very satisfied with work crew and job completed. Arrived on time, polite, hardworking. Pat B. I am very satisfied with the products and the workmanship that have given my home a like new appearance. It has been a pleasure doing business with you. John Y. I like your systems of payment, pay when job is completed. The gentlemen who worked on the roof courteous and friendly. When I hear of people needing a new roof I'll refer them to The Roofing Company. My wife and I were really please with the neatness and cleanness of the pick up around the property. Alfred & Mildred P. Superior quality and service! Joseph L. Dink and the staff at The Roofing company provided excellent customer service. The quality of work was outstanding. The house has never looked better. The fact that everyone was knowledgeable and willing to explain what was being done gave me a sense of relief on such a big purchase. I will use this company for any future home improvements. Jon A. Just to let you know, I really appreciated the communications I had with Adrian. It's hard to discuss on going work Anita T. The roof looks great! Overall I am please with the entire process and will use this company again in the future. Thanks a lot! Patricia B. Just wanted to touch base with you guys to say how refreshing it was to find a company this is responsive, reasonably priced and with a conscientious staff. After trying for some time to find a company that would come out when they said they would I found your listing during an internet search. Tyrone B. We liked the overall appearance of the job. The employees are courteous and answered all of our questions. We will refer you to our family, etc. Hal G. Was well satisfied with the overall job. The roofers were very nice and did a very good job cleaning up. Dallas M. The Roofing Crew had very good communication with each other - working well together. Considerate with clean up. Good Work. Deborah M. The Roofing Company did an outstanding job. They did a very professional job and in my opinion the quality of the work and the final appearance was worth the extra cost. Charles R. The roof is one the most important elements of our home. We interviewed 4 other companies before making our decision. The Roofing Company "out shined" all the other companies. Latricia J., Great Job. Nick White did an excellent job managing the work, doing the detailed flashing and aluminum trim, and communicating all that was happening. Stephen W. The workers were extremely quick and efficient. They were also very good about cleaning up and putting things back where they belonged. At the end of the day, we couldn't even tell that anyone had been there except for the fact that we had a new roof! Melissa B. I decided to us The Roofing Company over three other lower bidders due to the extra care and time put in by the Estimator, Jim Hicks. I then discovered that the same care and professionalism came through with your Project Manager, Dink Cohen. He came at the times he said he would come. He thoroughly explained the project. His employees showed up when they said they would and finished the job when promised! The extra cost was not a surprise because Mr. Cohen had prepared us for the possibility of them occurring. My wife and I are very pleased with the quality of the materials, workmanship, and overall experience with your company. Both Mr. Hicks and Mr. Cohen should receive a loud "attaboy" from the management of The Roofing Company. Keith M. I just wanted to let you know once again, how pleased I am with the roofing company. Shawn and his team were this week putting water repellent on my brick walls. As usual, they were efficient, professional, and polite. They took extra care in cutting out covers to protect my windows; I provided cokes & cookies for the men and the glasses/plate were neatly placed on the sink in my garage when they were finished with them. Everything was picked up/cleaned up before they left. Stephanie H. Your company just finished replacing the roof on the one hundred-six year old house my wife and I are restoring. Our house has internal gutters. Not many roofing contractors knew what they were when we called for an estimate. The few who did, flinched at the idea of repairing them or offering alternatives for restoring them. From the moment we made contact with your salesman/estimator at Homearama last year, to the on site trades - everyone knew exactly what we had and was knowledgeable on the subject. I spent twenty years building bridges and have some trade knowledge while my wife has none. The Roofing Company's employees were able to communicate the process in a way that left each of us confident in the service and product we were to receive. There was never a point in the project we felt confused or uncomfortable. Jesse & Delisa K. The overall professionalism of the whole event - first contract (Mr. Hicks), the presentation (Mr. Cohen), the workers, was excellent. Even the young lady the I spoke to on the phone many many times. Barbara F. It has been a pleasure working with you and your staff. I appreciate the manner in which your staff handled the business at hand and aided me in the selection and replacement of my new roof. Thank you for a job well done. Douglas C. I would have to highly recommend The Roofing Company. They did the siding/fascia wrap on my home and I invite anyone over to look at it. They were back to do some additional work this summer after I made some changes. Same great professional service. I have heard their roofing work is just as good. Glenn Harris, I would like to thank you and the entire crew that worked on our home this summer. When we decided to have renovations done on our newly purchased home; we naturally contacted and received estimates from four different contractors. That moment you came by and began discussing the work we wanted to have done, it was obvious that your company was more professional than any of the other contractors with whom we had spoken. Darlene M. & Roger W. We would like to take this opportunity to commend you and your staff on an excellent job! We recently had Adrian and his team come out and repair a substantial problem with our roof. Not only was the repair done in a thorough fashion, but Adrian was kind enough to email me digital photography of the existing problem as well as the work he and his team performed to resolve the problem. Additionally, your company has been very prompt about providing further documentation that we have requested. We have nothing but good things to say about The Roofing Company and would be pleased to act as a reference should you need to call upon us to do so. Bill C & Lynn F. We had several downpours the other day and every drop was coming out of the downspout; the roof edge was dry along both sections of the new gutter. We are really pleased with your work and your product. Your on site work was terrific, efficient, quiet and very professional. Dave S. Dear Brian, Yours very truly, Your company recently completed a project to replace the roof on my home, and I wanted to expression my appreciation for the outstanding work from all your personnel. I was also very please with the Project Foreman, Mr. Brice Weaver, and his work associates, Adrian and Goldie. What impressed me at the outset was their dedication to get the job done right. They accepted nothing less than perfection throughout the project; to make any corrections necessary. This proves to me they genuinely cared about making sure I did not have future problems with my roof, and that they also cared about the reputation of your company. I would be remiss if I did not point out how hard these men worked in the record-breaking heat of late July. I noted their efforts to be safely conscious along with making sure they did not let the terrible heat distract them from and excellent job. Please express my sincere appreciation to these men for a job well done. In closing, I want to thank you for your outstanding service from start to finish. It was a pleasure for me to do business with you, and I will recommend your company to anyone needing the services you offer. Penny J. We feel compelled to write and let you know how very pleased we have been with all the services that we have received since we signed our contract for several home improvement projects just 6 weeks ago. Their attention to detail was remarkable. They removed the entire old roof, replaced several pieces of plywood, installed the flashing, etc., the new roof and the ridge vent, and cleaned up the yard perfectly. Dee & Marion S. My husband and I would like to thank you for fixing our 70 year old tile roof last month. We have weathered two storms since your visit and find ourselves grateful for the repairs you made. Although our requirements were slight, we appreciate the timeliness of your response in fixing our roof. Please note that we would be honored to recommend The Roofing Company if ever provided the opportunity to do so. Alice M. I would like to express my deep appreciation for the outstanding work your Company provided in the installation of a new set of shingles on my home. From the initial phone call to obtain a quote, the actual quote process, the initial Project Manager visit, the actual installation, and finally the closeout process, your people were very professional, pleasant, and cooperative. The quote process is extremely detailed and provided me with a clear understanding of the scope of the work, the necessity to perform certain tasks, and an exceptional set of options. Jim Hicks, who provided the quote, was very thorough and knowledgeable about the options available, clearly understood my needs and desires, took all of the time necessary to educate me on some of the newest technologies, explained the process in great detail, and was courteous and professional in his dealing with me and my wife, particularly in choosing the final color of the shingles. I can not say enough good words about the crew that performed the actual work. Led by Victor, the crew was very professional in their demeanor, their conduct, and especially the quality of their work. Their skill in doing a very complicated roofing system was evident from the day they started until the day they finished. Several neighbors commented on how meticulous they were in the installation of each shingle and how well the roof looked after they had finished. They worked hard from the time they came on the job around 7:30 in the morning until they left each night around 7:30 in the evening. They shared the responsibilities of the job from stripping the old shingles, to carrying new ones up on the roof, to clean up. John C. The Job Foreman, Nick White, was very professional and a good people person. He ran the crew very well; all the people on the job were great. I will recommend your company anytime I hear folks needing roofing done. Jodi P. & Calvin M. I would like to extend my appreciation for the excellent work that was performed. The level of professionalism that The Roofing Company displayed from the estimate to the completion of the job was outstanding. I will be definitely referring The Roofing Company to anyone that is in need of roofing work. Joseph V. Thank you! My wife and I knew we had a leak in our slate roof and we feared the worst. A friend recommended The Roofing Company and now we know for sure that friend is true. You went up on the roof, took pictures and showed us, that same day, what you felt was the problem. You patiently explained the solution and cost. And then your team went to work. Once under the slate and inside the roof, your guys found almost twice the damage that apparently had been hidden by the slate. They take care of business and in a very timely and professional manner. Don & Varna Roberts (Wavy News 10) When it comes to roofing, The Roofing Company, Inc., has it nailed. Not only did the company call to confirm the day and time, but a letter was sent also. Jim Hicks arrived on time and the problem was found. It was not the roof at all, but the humidifier on the furnace that was causing the leak. I highly Jim Hicks and his company for being punctual, professional and personable. The Virginia Gazette 8/9/2003 17D I recently had some work done on my home by your company and was pleased with the service provided. In particular, I would like to commend Shawn Gimpel for his professionalism, expertise and hard work. Thus far, the repairs he made appear to have solved my roof and flashing problems. Please thank Shawn for a job well done. James C. I was asked to provide my honest assessment of the quality of workmanship and professionalism of The Roofing Company from my experience as the President of Yorkshire Downs Condominium!-- /* Style Definitions */ p.MsoNormal, li.MsoNormal, div.MsoNormal {mso-style-parent:""; margin:0in; margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} @page Section1 {size:8.5in 11.0in; margin:1.0in 1.25in 1.0in 1.25in; mso-header-margin:.5in; mso-footer-margin:.5in; mso-paper-source:0;} div.Section1 {page:Section1;} --> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";} Association. I have been on the association board since 1996 and have been the board President since 1999. I have been the principle person on the board who has handled the replacement roofing projects for our two-story, eight-plex buildings. To date our association has spent just over $120,000 in replacing flat roof sections and some shingle sections. They have educated me on roofing specifications and backed their work 100%.
Lee Holtman Let me preface this letter by explaining to you that I am a very detail oriented person, a nitpicker and a half. In my profession this is a valuable quality and has made a different in many peoples' lives. While I know that 99% of the rest of life does not demand this same level of intensity, I often find myself focusing on other things in life the same way I would at work. I usually notice all the things that aren't done right by people who claim to be "professionals." I sigh and accept it but still fell a bit disappointed that the people who did the job weren't striving to achieve excellence, or perhaps that the person who hired them didn't care about quality workmanship.
The Roofing Company personnel always went the extra mile with me to make sure the job was done right, and that I had all my questions answered and was satisfied with the job and the details. Glenn Harris The new roof looks great. David Lee and his crew were a pleasure to work with. He did a good job keeping us updated as they worked around the weather. I especially appreciated that they brought rotten wood and insect infestation to my attention. The piece of wood with three carpenter bees in it made a nice science presentation for my 4th grade son. Anne M. I have been involved with the roofing industry for the past twenty years. Part of that time was as a project manager, estimator and finally, as a general manager for a major commercial roofing contractor. For the past twelve years I have worked as a consultant in the roofing industry. My responsibilities include roof evaluations, design, quality control inspections and construction management. My client base includes local and state agencies, US Navy, US Coast Guard, property management firms and private sector owners. Robert Boyd Both Meta and I wanted to write to thank you for the extraordinary fine job you did in re-roofing our home in Queen's Lake. Although we expected it to be one of the messiest parts of our current remodeling, it turned out to be just the opposite. Your crew of young men were hard-working, competent, courteous and clean. The job went flawlessly and at the end of each day the area where they worked was cleaned up spotlessly. Earle H. |
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